Responsibilities

Your role is essential in helping us form and nurture long-lasting and mutually beneficial relationships with clients through:

• Relationship building – Proactively build new client relationships and strengthen existing ones in a way that’s aligned with our company values
• Marketing – Establish and implement a clear outbound sales and marketing strategy by analysing market trends for our target markets, and initiating appropriate outbound marketing campaigns to attract and retain new clients
• Tracking and governance – Maintain and optimise our CRM database and outbound sales pipeline to track the effectiveness of outbound relationship and marketing initiatives. Work to agreed targets on a quarterly basis, set by Clearleft’s board
• Work closely with our events offering – Create and nurture relationships at our events (both virtual and face-to-face) and across our wider industry
• Channel management – Day-to-day management of our digital channels including social media, email, PR and website and other media
• Support and coordination – Coordinate new business proposals, pitches and timelines to ensure the right people in the studio are involved in the sales process
• Digital / design domain knowledge – Gain or grow a genuine understanding of how Clearleft works, what we value and the value we bring to our client engagements

While your self-motivation and relationship skills are paramount, a proven history of successful sales & marketing campaigns and meeting or exceeding sales targets is essential, backed by at least 5 years’ experience within the digital industry.

What you value

We’re looking for smart, passionate people who thrive on the freedom, support and trust to do the job they love. If you want to do the best and most fulfilling work of your career, in a culture free from hierarchical and bureaucratic constraints, Clearleft is the ideal place for you.

We hire for culture add, and values fit. We believe that hiring people who come from different backgrounds enriches the team culture and the work we do. We like people to bring their own unique style and set of experiences to the team and help make us greater than the sum of our parts.

If any of the following values resonate with you, then we should get together for a chat.

You’re principled

You know that business development for a user-centred design studio isn’t the same as a typical sales role. Instead you’ll know it requires a consultative selling mindset, where you’re helping to solve problems—not close deals—that benefit our clients and the users of their digital products or services.

You’re adaptive

You’re happy to jump in feet-first, trialling new ideas and approaches in both sales and marketing. If you don’t get them right the first time, you’re resilient, learning and adapting for next time. You’re comfortable multitasking and working effectively with various disciplines in a fast-paced design studio including design, research, operations, strategy and development.

You’re a great communicator

You prefer discussion over emails and documents. You pride yourself on expressing your ideas confidently and clearly, and with a strong sense of purpose that encourages trust from your colleagues and clients alike, whether that’s a conversation around a whiteboard, an innovative marketing campaign or a new client pitch deck.

You’re collaborative

You do your best work collaborating—two heads are better than one after all—and know that shared understanding is the critical factor in achieving a successful outcome. You instinctively share your ideas with colleagues and peers, and love to see them adapt and evolve as a result of constructive criticism, as do you.

Benefits

• Competitive salary £35,000 to £45,000 pa, depending on experience
• Employer contributed pension up to 5%
• Flexible, family-friendly working hours
• 30 days annual leave as standard
• £1,200 training and well-being budget each year
• A friendly, creative studio environment two minutes walk from the seafront
• The option to work remotely
• Regular social gatherings to bring the studio together (from picnics to countryside walks and days out further afield)
• Cycle-to-work scheme
• Sabbatical policy (after 5 years)
• Wellbeing allowance - during UK lockdown
• Charity donation matching
• Discretionary income tax-free annual staff bonus; one of the perks of being an employee-owned company

Does this sound like you?

If so, please send a short email and your CV to tessa@clearleft.com, telling us why you’re right for this role.

Application deadline: March 31, 2021

We look forward to hearing from you.